PRICING:

U.S. customers are invoiced in U.S. funds.

Canadian customers are invoiced in Canadian funds unless otherwise negotiated. Currency quoted must be paid in the currency quoted at time of invoicing.

Prices are subject to change based on exchange rate fluctuations or unforeseen circumstances.

Invoiced prices are = Product + Royalty + Freight (when applicable).

Tags are generally not included in Royalty items.

Freight and Delivery are additional charges.

Phytosanitary Certificate, Brokerage Fees, Release Fee and Navcan are additional if the minimum order requirements are not met. In some cases these fees are additional regardless of the volume ordered so please check the ordering details on each catalog page.

GOODS AND SERVICES TAX (GST):

GST will be charged on all Canadian shipments. U.S. customers are exempt from GST unless the product is shipped within Canada.

ACCOUNTS:

Customers wishing to establish credit with Northern Innovators Inc. are required to complete a confidential credit application prior to delivery of their first order. Allow several weeks for processing of the application.

PAYMENT TERMS:

Until credit has been established, all orders must be paid 6 weeks prior to shipping. For customers with approved credit, all invoices are due and payable within 30 days from the invoice date (which is noted on the bottom of the invoice).

For U.S. customers, payments are accepted in U.S. Funds via bank drafts, wire transfer or cheque.

Acceptable methods of payment for Canadian Customers are cheque, bank draft, wire transfer, Visa or Master Card. Payment by Visa or Master Card can only be accepted in Canadian funds and must be within 10 days of receiving the invoice.

There will be a charge of $50.00 for any non-sufficient funds (NSF) cheques returned by the bank.

OVERDUE ACCOUNTS:

Service charges of 1 1/2% per month will be applied to all accounts over 30 days past due. Accounts over 90 days past due will be sent to collections.

DISCLAIMER:

Northern Innovators Inc. (NI) makes every attempt to insure that orders arrive on time and in good condition. We reserve the right to ship orders earlier or later than scheduled due to production speed or delay.

NI reserves the right to choose the carrier or delay shipments because of extreme weather.

NI will not be held responsible for damage to product due to situations that occur from weather-related delays (eg: frozen plants, etc.).

Product traveling by freight or courier companies requested by the customer travel at the customer's own risk for both freight charges and the cost of the product.

NI's liability in any circumstances is limited to the cost of the product invoiced by NI.

TAGS:

On NI's catalog page a blank in the "Tag Incl" or "Tag Op" column indicates that no tags are available. Please check with your tag supplier for availability.

A "Y" in the "Tag Incl" column indicates that tags are offered and will ship automatically with the product.

The cost of the tag is listed in the "Tag" column. When there is no price in the "Tag" column but there is a "Y" in the "Tag Incl" column this indicates that the price of the tag is included in the price of the cutting.

A "Y" in the "Tag Op" column indicates that a tag is available for that item but they must be ordered separately. Tags must be ordered at the same time as the plant material is ordered.

Tags must be ordered at the same time as the product, otherwise the order will be subject to a service charge of $40.00.

MINIMUM ORDERS:

Any orders requested below the indicated minimum will be subject to a surcharge. This surcharge will be billed as a Miscellaneous charge on the invoice.

The general minimum for rooted product is 1 tray per variety with a total minimum shipment of 2 boxes.

The minimums and number of trays per box may vary between vendors and/or products.

The general minimum for unrooted product is 100 - 500 cuttings per variety (varies per Vendor) with a preferred minimum shipment of 10,000 cuttings.

The general minimum for custom sown orders is 2 - 5 trays per variety (varies per Vendor).

LEAD TIME:

Please allow the specified number of weeks indicated in the 'Order Lead Time' heading found in the 'Ordering Details' section of the catalog pages for NI to fill and process your orders.

CANCELLATIONS:

An order cancellation request will not be accepted after the specified number of weeks indicated in the 'Cancellation Lead Time' heading found in the 'Ordering Details' in the NI catalog.

Any cancellation requests received after the deadline will result in the customer being invoiced at full price.

SUBSTITUTIONS:

All items offered are subject to availability. Substitutions may be necessary to complete orders. Please specify when placing your order if substitutions are: "OK without customer approval", "OK with customer approval" or if substitions are "not allowed at all".

Unless otherwise specified, Northern Innovators Inc. will make substitutions or deletions where deemed necessary.

PLANT PATENTS (PLANT BREEDERS’ RIGHTS):

NI offers plant varieties that have been granted Plant Breeders’ Rights (PBR) protection. It is illegal to propagate protected varieties without a license. Customers who wish to propagate protected varieties must contact NI for direction in this matter.

SHIPPING:

Freight and delivery are not included in the pricing and will be an additional charge.

NI will choose a common carrier to deliver goods to the nearest hub city unless otherwise specified by the customer.

It is not possible for NI to have accounts set up with all couriers and freight companies. Any courier that NI does not have an account with that is used for an end delivery will ship COD at the Customer's own risk.

NI will not ship any products during weeks 52 and week 1.

CLAIMS:

Customers must notify Northern Innovators Inc. of any claims (or possible claims) within 24 hours of receiving their shipment. Credit will not be given for claims made after 24 hours.

If the customer receives damaged goods they must contact NI and request a Customer Claim Form. This form must be completed and faxed or emailed to NI within 24 hours of receiving the shipment in question. Check off the box marked "Claim".

For a 'possible' claim, the customer must contact NI and request a Customer Claim Form. This form must be completed and faxed or emailed to NI within 24 hours of receiving the shipment in question. Check off the box marked "Possible Claim".

For 'possible' claims, the customer has a maximum of 10 days to determine if the product will or will not recover and to notify NI of their actual claim figures. NI will inform the appropriate Vendor of the possibility of a claim against their product. NI will not process the claim until the customer confirms their actual losses. No claims will be processed after the 10 day grace window.

Once a claim has been requested and sent for credit, no additional claims will be accepted for that order.

The customer is required to take and forward photos of the product in question to NI to facilitate the claim.

Northern Innovators Inc. will assist in claims for freight damaged products except in the following cases:

- The customer has not responded within 24 hours to calls by airlines, NI, or trucking depots to pick up their goods.

- The customer has not produced payment for C.O.D. deliveries on time causing the shipment to be delayed.

- The customer has refused the shipment without prior arrangements with NI.

- The customer has made shipping arrangements contrary to NI's recommendations.

- The customer does not sign the waybill as "Subject to Inspection for Concealed Damage".

- The customer has not fulfilled their responsibilities as indicated below.

 

RECEIVING SHIPMENTS

The customer should inspect their shipment in the carrier's presence. The customer should note any damage and have the transportation agent sign the shipment papers to acknowledge the damage.

If the carrier will not wait for the customer to inspect the shipment, then the customer should sign the waybill indicating "Subject to Inspection for Internal Damage".

If the shipment is sent C.O.D. then the customer is required to accept, sign and pay for the shipment.

For damaged shipments, the customer should take pictures, save all cartons, packing materials and damaged product for inspection.

Northern Innovators Inc. will file a claim and collect from the transportation company where NI is listed as the consignee.

In addition to reporting damaged shipments within 24 hours to Northern Innovators Inc, the customer has an obligation to report the damage to the appropriate carrier. An inspection report should be obtained from the carrier and a copy of the report must be forwarded to NI.

Northern Innovators Inc.'s liability for any claim is limited to the purchase price of the product as per NI's invoice.